About Us

Servant’s Heart Ministry is a faith-based organization with a long history of feeding vulnerable families and individuals who suffer food insecurity. We began in 2002 with the same business model we follow today. In faith, we trust that God will supply the food and funds to feed His children.

In 2020, to meet the need for food resulting from COVID19, we doubled our distribution. Since that time, with economic struggles and rising inflation in our community, the need has continued to grow. With God’s help we have grown to meet it.

How is Servant's Heart Ministry Unique?

Nutritious Food Every Week

Unlike many food pantries, along with non-perishable food we include fresh produce, bakery items, meat, eggs and dairy products on a weekly basis to qualifying participants for a six-month period. This means they do not need to be anxious about finding food each week, but can concentrate on becoming independent. After six months, recipients are reevaluated, and if needed, they can continue receiving food. Because we deliver food to their doorstep, they don’t need transportation to receive our assistance.

Groceries Delivered by a Caring Friend

The Community Partners deliver food, along with hope and encouragement, to the same recipients weekly. This gives them an opportunity to build relationships and become aware of other needs, whether physical, emotional or spiritual. Although our primary focus is food insecurity, we recognize that there are often other needs like housing assistance, job placement, budget guidance and health insurance issues. We strive to reflect God’s love for them, and with their permission, pray together.

How Else Can We Help?

To assist with other needs, we have added a Resource Manager who oversees our Empowering Lives Program. This program connects our recipients to vital community resources in order to help lift them out of their current situation. We want to empower them to create a more stable life, and move away from food insecurity. We celebrate each graduate of our program!

We do all of this with a tight budget, a small staff and a huge team of volunteers! They are the backbone of our ministry and enable us to have a massive impact on our community.

Extending Our Reach

In addition to our weekly food deliveries, we support other programs in the community to combat food insecurity and offer life-changing assistance.

Bridge the Gap

Through our Empowering Lives initiative, we often learn about needs, other than food, which our recipients are experiencing. Sometimes we can help by offering referrals to other agencies or organizations who specialize in those areas. Other times, the recipients have more urgent needs for financial assistance. To meet these needs, we established a special fund called Bridge the Gap.

It is a discretionary fund, where one-time gifts are given by the consideration of Servant’s Heart Ministry’s Executive Director and the Board of Directors. The money does not come out of the general operating budget, but from donations specifically requested to be channeled to the Bridge the Gap program.

Discovery Food Pantry

Discovery Church offers a Community Resource Center staffed with volunteers who help those who walk in their doors to take their next best step in life and to connect to God. Sometimes this includes a need for groceries to fight hunger.

By sharing our extensive knowledge of stocking, safely storing and distributing food, a food pantry was created. Because this includes commercial freezers, they are able to provide protein along with non-perishable food items. We maintain their food stock by periodic deliveries. In this way we offer assistance to those in walking distance to the church, to help in desperate situations.

Discovery Church, 811 Sand Lake Rd, Orlando, FL 32809 (at the corner of Voltaire Dr and Sand Lake Rd)

Conway Cares

Conway Cares provides weekend nutrition to food-insecure youth in South Orlando to facilitate academic success and improve their lives physically, spiritually and emotionally.

Food is delivered to schools in the Conway area. Then teachers, counselors and school employees discreetly provide it to their students.

These much-needed groceries are sent home with the students to supplement their nourishment for the weekend, in a manner that preserves their dignity.

Our Team

Chip Hanna

Executive Director

Chip has been the Executive Director of Servant’s Heart Ministry since 2019, leading the organization with a passion for fighting hunger and serving the Central Florida community. With a strong background in business management and a heart for outreach, Chip is dedicated to growing partnerships, engaging donors, and creating impactful programs that meet the needs of people in crisis. His commitment to servant leadership drives the ministry’s mission to provide hope and support to those in need.

Novella Washington

Resource Manager

Novella is the Resource Manager at Servant’s Heart Ministry, where she leads the Empowering Lives Program, connecting participant families to vital community resources such as job placement, housing assistance, and other support services. Her commitment goes beyond meeting immediate needs; she passionately guides families toward paths of sustainability and self-sufficiency. Novella’s dedication to empowering individuals to overcome challenges and build stable futures reflects the heart of the ministry’s mission to uplift and transform lives.

James Weatherspoon

Warehouse Manager

James ensures that the ministry’s operations run smoothly, from receiving donations to preparing food bags for families in need. His hands-on approach and attention to detail help maximize resources and ensure that our shelves are always stocked and ready to serve the community. James’s dedication to keeping the warehouse running at its best plays a crucial role in fulfilling our mission to fight hunger in Central Florida.

Ronnie Moore

Truck Driver

Ronnie joined us as a program participant in 2022, and when the truck driver position opened up, he eagerly stepped into the role. For nearly three years, he has been a vital part of our team, ensuring that all our donations from grocery store partners are collected. His dedication and hard work have been instrumental to our success.

Frequently Asked Questions

Where are you located?

In South Orlando at 6109 Anno Ave Orlando, FL 32809

How do I contact Servant's Heart Ministry?

You can reach us by phone at 407-447-9022, email us at info@servantsheartministry.org or visit our Contact page for more details.

How are you different from a food bank?

We have volunteer drivers that deliver food weekly to those suffering food insecurity.

What areas do you serve?

We primarily serve families in Central Florida, but we work with community partners and organizations that help extend our reach.

How can I apply for the weekly food delivery program?

Please schedule an appointment on our calendar. We do not require any documentation. Food is free of charge, with no strings attached.

How can I get an emergency box of food?

For a one-time emergency box of food, stop by our food pantry at 6109 Anno Ave, Pine Castle, FL 32809 during business hours, or call 407-447-9022. But to continue receiving food, please schedule an appointment on our calendar. We do not require any documentation. Food is free of charge, with no strings attached.

What kind of food can I expect to receive?

We provide a variety of non-perishable items, fresh produce, dairy, and protein, depending on availability. We aim to offer nutritious and balanced food supplies.

What items are most needed for food donations?

Non-perishable items like canned goods, pasta, rice, peanut butter, and shelf-stable proteins.

Are you affiliated with a specific church?

No. We are a separate faith-based organization. We do receive donations from many churches in the community.

Are my donations tax-deductible?

Yes, Servant’s Heart Ministry is a registered 501c3 private, nonprofit organization, so all donations are tax-deductible.

What kind of volunteer opportunities do you offer?

We have a variety of serving opportunities from sorting, packing and delivering food to loading and unloading trucks.

Can my group or business volunteer?

Yes! We love hosting groups from churches, businesses, clubs and other organizations.